Now Offering In Person Care 4760 Austell Rd Ste 5 Austell GA 30106 - Starting March 17th
Now Offering In Person Care 4760 Austell Rd Ste 5 Austell GA 30106 - Starting March 17th
Telephone Consumer Protection Act (TCPA) Compliance Policy
Effective Date: August 20, 2024
1. Introduction
At Empowered Minds Behavioral, we are committed to protecting your privacy and ensuring that you understand how your information is used. This policy outlines our practices in compliance with the Telephone Consumer Protection Act (TCPA), which governs how we may contact you.
2. Consent to Communicate
By providing your contact information (including phone number and/or email address) on our website, you consent to receive communications from Empowered Minds Behavioral. This may include:
– Telephone calls: Including both live calls and prerecorded messages, using the phone number you provided.
– Text messages: Including SMS and MMS, using the phone number you provided.
– Emails: Sent to the email address you provided.
Your consent applies to all types of communications related to your inquiry, services, or any other information you request from us.
3. Opt-Out Rights
You have the right to opt-out of receiving communications from us at any time. To opt-out:
– Text messages: Reply “STOP” to any text message you receive from us.
– Emails: Follow the unsubscribe instructions provided in any email communication.
– Phone calls: You may request not to receive further calls during any phone conversation or by contacting us directly at 404-595-8722 or at info@empoweredmindabehavioral.com
Please note that opting out of communications does not affect your ability to receive necessary information related to your account or services provided by Empowered Minds Behavioral.
4. Message and Data Rates
Message and data rates may apply to any text messages or other communications sent by us. Please consult your mobile service provider for details about your plan.
5. Consent is Not a Condition of Purchase
Your consent to receive communications from us is not a condition of purchase or treatment. You can interact with our website or use our services without providing consent to receive marketing-related communications.
6. Changes to this Policy
We reserve the right to update this TCPA Compliance Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly.
7. Data Collection and Use
We collect and store your mobile number and any communication preferences you provide for the sole purpose of delivering relevant service-related messages. Your personal information, including your phone number, will:
Not be sold, rented, or shared with third parties for marketing purposes.
Only be accessed by authorized personnel within our organization for operational needs.
We may use de-identified, aggregate data for quality improvement or internal analytics in accordance with HIPAA and relevant privacy laws.
8. Contact Us
If you have any questions or concerns about this policy or your rights under the TCPA, please contact us at:
Empowered Minds Behavioral
4760 Austell Road
Suite 5
Austell, GA 30106
Phone: 404-595-8722
Fax: 678-737-1432
Info@empoweredmindsbehavioral.com
